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DESTINATIONS
AFRICA + THE INDIAN OCEAN COUNTRIES
Africa + The Indian Ocean
With our Africa and Indian Ocean Destination Experts’ decades worth of combined experience living, working and creating extraordinary luxury holidays in Africa and the Indian Ocean, we can arrange a holiday that is exactly tailored to you.
VIEW REGION +ASIA COUNTRIES
Asia
Luxury holidays in Asia are adored for many reasons but what is perhaps most compelling is the region’s glorious contrast with the Western world. From the moment you step off the plane, you are welcomed by an exhilarating rush and readiness to explore a different way of life – let us guide you every step of the way.
VIEW REGION +AUSTRALASIA COUNTRIES
Australasia
We have left no stone unturned in our exploration of this extraordinary part of the world so that we can design luxury Australasia holidays that will leave you with memories to last a lifetime.
VIEW REGION +CARIBBEAN COUNTRIES
Caribbean
We create luxury holidays in the Caribbean and more specifically to a handful of carefully selected islands that are home to incredible hotels that our luxury travel experts know well and are certain that our clients will love, whether they are travelling as a couple, as a family with young children or with friends.
VIEW REGION +CENTRAL + SOUTH AMERICA COUNTRIES
Central + South America
Our Destination Experts spend their working lives talking to guides and people on the ground and traveling throughout these remarkable regions. Every country holds little secrets and discoveries that we can unlock for you. We are specialists in designing private luxury travel in Central and South America.
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The Middle East
Our Destination Experts have travelled far and wide to ensure they understand the complexities of this sensitive region and are able to suggest only the finest experiences for your luxury holiday in the Middle East.
VIEW REGION +THE POLAR REGIONS COUNTRIES
The Polar Regions
There are few places on the planet that have captured hearts, minds and imagination quite like the Poles. These icy destinations represent a golden age of heroes, evoking images of brave explorers with a glint of defiance and determination in their eyes. You can experience all these adventures with our polar expeditions.
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EXPERIENCES
VIEW OUR EXPERIENCES
Family Holidays
A luxury family holiday should be a highlight of your year with time to bond with your loved ones. It offers the chance to take stock, relax and – over time – create a flicker book of precious memories. Let our Destination Experts organise your perfect holidays tailored to all ages in your family.
READ MORE +MOST POPULAR ITINERARIES
Find your dream trip
Looking for inspiration? Search by where, when or who you're looking to travel with to discover a suggested itinerary that our Destination Experts can tweak and refine until it matches to exactly what you're looking for.
BROWSE ALL +OUR TRAVEL TYPES
Destination Celebrations
Our party planning expertise is unparalleled. We combine our on-the-ground knowledge and contacts with our focus on the finest detail, which is why we never fail to deliver breathtaking and outrageously original parties.
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C+L Travel Gift Voucher
Discover the ideal gift for those who have it all – our Travel Gift Voucher unlocks tailor-made adventures, catering to every wanderlust.
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Explore the job descriptions for our Destination Experts
1. Destination Expert – Latin America, Caribbean + The Polar Regions
cazenove+loyd is a high-end tour operator specialising in tailor-made travel to specific regions around the world including Africa+lndian Ocean, Asia, Australasia+The Middle East, and Latin America, Caribbean+The Polar Regions. Our knowledgeable and highly capable team specialise in creating unique experiences tailored to fit individual needs ensuring that every experience is always extraordinary.
POSITION:
Destination Expert – Latin America, Caribbean + The Polar Regions
Reporting to: Head of Division – Latin America, Caribbean + The Polar Regions
Remuneration: Basic Salary + Quarterly and Annual Commission/Performance Bonuses. Annual Travel Grant + Pension.
DUTIES + RESPONSIBILITIES
- Respond to travel enquiries, as they are assigned to you promptly and in keeping with established processes and expectations.
- Interrogate and determine client’s needs and requirements, through dialogue and good use of question-asking.
- Prepare proposal itineraries and quotes tailored to suits the needs of the client based on conversations to date.
- Using company systems, manage the client through the sales journey from enquiry to conclusion.
- To courteously deal with all clients in a professional and empathic manner and a high degree of client care.
- Foster and manage strong productive relationships with partners and suppliers on the ground to ensure the best rates of commission, levels of service and willingness to extend flexibility around arrangements allowing us to offer the client something different/unique.
- Ensure all client quotes achieve the targeted average margin or better.
- Manage your performance to ensure sales revenue and profit margin targets are achieved.
- Support marketing with destination/product-related knowledge and fact-checking of content.
- Attend educational trips annually to locations where you are required to sell and provide accurate information and marketing content for future campaigns and social media output, in the form of a debrief upon your return.
- Any other duties in keeping with the general nature of the post, or as requested.
PERSON SPECIFICATION
- Proven working experience as travel sales professional.
- Knowledge and experience of travel-focused software (computer reservations systems and GDS systems. Dhruv ideally)
- Proficiency in English (verbally and in writing); knowledge of additional languages is an advantage
- Ability to present persuade and communicate effectively.
- Strong sales skills and customer-orientated approach
- Experience in selling both FIT and departure-based travel.
- Demonstrable ability to manage a crisis and perform well under pressure.
- Be comfortable with numbers and have a keen eye for detail.
- Possess particularly good time management and organisational skills and be able to prioritise tasks as required.
- Work to tight deadlines set by clients or the business.
- Have a natural ability in dealing with people and be a proactive solution-orientated forward thinker
- Be commercially astute and understand the objectives of the business fully.
- Ability to undertake international travel annually and at short notice.
EXPERIENCE REQUIRED
- The successful candidate will ideally have at least 2 years of experience in travel sales working for a tour operator in a client-facing role.
- Have proficient knowledge and travel experience in Latin America, Caribbean+The Polar regions.
- Proficient in the use of CRM and itinerary building software (preferably Dhruv)
- Creative writing experience and social media competency.
- Travel related qualification is an advantage but not essential.
If you would like to apply for this role, please forward your CV and a travel profile to Carl Hobson at [email protected].
2. Destination Expert – Africa + The Indian Ocean
cazenove+loyd is a high-end tour operator specialising in tailor-made travel to specific regions around the world including Africa+lndian Ocean, Asia, Australasia+The Middle East, and Latin America, Caribbean+The Polar Regions. Our knowledgeable and highly capable team specialise in creating unique experiences tailored to fit individual needs ensuring that every experience is always extraordinary.
POSITION:
Destination Expert – Africa + The Indian Ocean
Reporting to: Head of Division – Africa + The Indian Ocean
Remuneration: Basic Salary + Quarterly and Annual Commission/Performance Bonuses. Annual Travel Grant + Pension.
DUTIES + REPONSIBILITIES
- Respond to travel enquiries, as they are assigned to you promptly and in keeping with established processes and expectations.
- Interrogate and determine client’s needs and requirements, through dialogue and good use of question-asking.
- Prepare proposal itineraries and quotes tailored to suits the needs of the client based on conversations to date.
- Using company systems, manage the client through the sales journey from enquiry to conclusion.
- To courteously deal with all clients in a professional and empathic manner and a high degree of client care.
- Foster and manage strong productive relationships with partners and suppliers on the ground to ensure the best rates of commission, levels of service and willingness to extend flexibility around arrangements allowing us to offer the client something different/unique.
- Ensure all client quotes achieve the targeted average margin or better.
- Manage your performance to ensure sales revenue and profit margin targets are achieved.
- Support marketing with destination/product-related knowledge and fact-checking of content.
- Attend educational trips annually to locations where you are required to sell and provide accurate information and marketing content for future campaigns and social media output, in the form of a debrief upon your return.
- Any other duties in keeping with the general nature of the post, or as requested.
PERSON SPECIFICATION
- Proven working experience as travel sales professional.
- Knowledge and experience of travel-focused software (computer reservations systems and GDS systems. Dhruv ideally)
- Proficiency in English (verbally and in writing); knowledge of additional languages is an advantage
- Ability to present persuade and communicate effectively.
- Strong sales skills and customer-orientated approach
- Experience in selling both FIT and departure-based travel.
- Demonstrable ability to manage a crisis and perform well under pressure.
- Be comfortable with numbers and have a keen eye for detail.
- Possess particularly good time management and organisational skills and be able to prioritise tasks as required.
- Work to tight deadlines set by clients or the business.
- Have a natural ability in dealing with people and be a proactive solution-orientated forward thinker
- Be commercially astute and understand the objectives of the business fully.
- Ability to undertake international travel annually and at short notice.
EXPERIENCE REQUIRED
- The successful candidate will ideally have at least 2 years of experience in travel sales working for a tour operator in a client-facing role.
- Have proficient knowledge and travel experience in Latin America, Caribbean+The Polar regions.
- Proficient in the use of CRM and itinerary building software (preferably Dhruv)
- Creative writing experience and social media competency.
- Travel related qualification is an advantage but not essential.
If you would like to apply for this role, please forward your CV and a travel profile to Carl Hobson at [email protected].
